We know waiting for your craft supplies isn't the fun part. That's why we work hard to dispatch every order as quickly as possible, so you can start creating sooner.

📦 Order Processing

Orders are usually dispatched within 24 working hours after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festivals or sale periods, dispatch may take a little longer.

🚚 Shipping Charges

We keep shipping simple.

✅ FREE Shipping

Orders ₹699 & above

Enjoy FREE shipping across India.

Standard Shipping

Orders below ₹699

A ₹150 shipping charge will be applied at checkout.

Pro Tip 💡

Instead of paying ₹150 for shipping, add a few refill products or extra craft supplies and unlock FREE shipping.

📍 Estimated Delivery

Most orders arrive within:

Metro Cities: 2–5 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Locations: 5–10 Business Days

Delivery times may vary depending on your location and courier service.

📦 Packaging

Every Arteneer order is packed with care.

Your products are securely packed to help protect craft materials during transit.

We treat every package like it's headed to our own craft table.

🚫 Delivery Delays

While we dispatch orders quickly, delivery timelines are managed by our courier partners.

Unexpected delays caused by:

Weather
Public holidays
Natural events
High shipping volumes
Courier network issues

may occasionally occur.

We appreciate your patience if this happens.

❓Incorrect Shipping Address

Please double-check your shipping address before placing your order.

We are unable to take responsibility for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

📞 Need Help?

Questions about your shipment?

We're here to help.

Email: arteneer@gmail.com

WhatsApp: +91 8200217097

Support Hours

Monday – Saturday

10:00 AM – 6:00 PM (IST)

Quick Shipping Summary

Order Value	Shipping
₹699 & Above	✅ FREE Shipping
Below ₹699	₹150 Shipping Charge
Dispatch Time	Within 24 Working Hours
Delivery Time	Usually 2–7 Business Days
Tracking	Sent After Dispatch

❤️ A Note From Team Arteneer

Every order you place supports creativity, handmade art, and a growing community of makers across India.

We don't just ship craft supplies—we deliver the beginning of someone's next creation.

Thank you for choosing Arteneer. Happy Crafting!